Legal notice

Legal Notice

This online store is operated by LANTERNWARD.

Lanternward offers curated ready-made pet memorial pieces and selected personalized keepsakes through petmemorial.me.

Customer support:
support@petmemorial.me

Website:
https://petmemorial.me

Fulfillment and approved returns:

Orders ship from our U.S. fulfillment warehouse in Flushing, NY after payment is confirmed.

Approved returns may be sent to:

30-66 Whitestone Expressway, 1st Floor
Flushing, NY 11354
United States

This address is used for fulfillment and approved returns. It is not a walk-in retail store and does not accept unapproved packages, personal keepsakes, ashes, fur, collars, tags, or photographs.

For order help, return approval, privacy requests, legal requests, or customer support, please contact:

support@petmemorial.me